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Food Safety Online Training
Recorded Webinars collaborated with Foodseminarsinternational
Planning and Conducting Product Recalls
(Webinar length:  1h 23m)

Overview

As your Company continues to grow, the potential for “crisis issues” to occur grows
proportionally. The concern for food safety to your customers and employees must be a
constant focus for all operators in the system. Ultimately, how well your Company manages
crisis situations will determine how your Company brand is perceived in the public’s eyes and
how well it succeeds in today’s highly competitive marketplace.

Product recalls are almost impossible to prevent. However, by having an effective product
recall program in place, your team can manage a crisis situation appropriately with the
necessary response actions, protect the health and safety of your customers and employees,
comply with the regulatory requirements/laws, and protect the image and reputation of the
Company and its products.

With an effective crisis management program in place, quality and risk management
becomes an integral part of your strategic plan. You can then say, “It pays to be pro-active.”

Learning Objectives:

Understand why your Company should have Crisis Management and Product Recall Plans
Help to develop an effective crisis management program for product recovery and product
recall
Understand the key steps in product recall/recovery
Understand the role and responsibilities of crisis team members
Understand the difference between product recovery vs. product recall and their classification
Understand the trickledown effects of product recall based on a real-life example
Understand best practices for effective crisis communication


Who will benefit:

Owners/partners
Executive team members
Quality Assurance/Quality Control management team
General Managers
Plant Managers
Operations/Production Managers
Any management team responsible for developing and executing a Crisis Management Plan
for Product Recall/Recovery
Public Affairs/Communication team
Sales and Marketing Management team
Supply Chain Management team


Presenter--Angeline Benjamin

Angeline Benjamin is the President of B & B Food Safety Solutions, a food safety consulting
firm. She has been in the quality assurance and food safety business for over 30 years.

Angeline began her quality assurance career at Hunt-Wesson Foods. She then worked for
Denny’s and Carnation. She spent over 20 years with Taco Bell, a division of Yum! Brands.
While there, she developed and implemented food safety training and certification for
restaurant management; served on the regulatory committee that promoted food safety;
developed and managed the food safety and quality restaurant audit system; led and
managed the Taco Bell Crisis Management Program; acted as the food safety officer for
Taco Bell division in which she provided food safety expertise and regulatory requirements for
Taco Bell operations and the Restaurant Support Center.



Webinar Price ($289)
Click here to buy it

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